FAQ

Frequently Asked Questions

What are the costs associated with School Deets?

Contact us to learn more.

Can the app include the school calendar?

Yes. We can integrate with your current school calendar.

Does the app have an incentives/rewards program function?

We can help integrate any of your school’s incentives/rewards programs.

Can the app include a payment option for school spirit wear etc.?

Yes, we can include this in the school resources section of the app.

Is there a training program to get admins up to date on app functionality?

Yes, training is included in all of our packages for anyone in the school community who wants to use the platform.

How often is the application updated behind the scenes and/or app content refreshed? Do app users get updated versions via the App Store or do they delete/reinstall the app?

We have a top-notch development team that is always working to improve our product.  The app does not need to be reinstalled after each update, however depending on individual phone settings, some parents may need to manually update their mobile app through the iTunes App store or Google Play stores. The content that you add to the app is refreshed in real-time on parents’ phones.

Can communication content be updated daily?

Yes, it can be updated daily, hourly, as often as you would like. It is in your hands! School Deets is a completely fluid communication device with an easy-to-use interface.

Is there a character limit per push notification?

No.

What customer support is available?

Co-founder Anna Kluver-Fensler is your point-of-contact on customer support. School Deets prides itself on extremely reliable, local customer support. We look at our partnership as a relationship and are committed to helping every step of the way.

What is the timeline for implementation of the app?

As soon as the contracts are signed, we get things up and running. We can create your school profile in a few minutes.